Rev 8/2024

FACTS WHAT DOES SOFI BANK, N.A. DO WITH YOUR PERSONAL INFORMATION?
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product(s) or service(s) you have with us. This information can include:

  • Social Security number and employment information

  • Credit scores and income

  • Payment history and credit history

  • Transaction history, assets, and account balances

When you are no longer our customer, we continue to share your information as described in this notice.
How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons SoFi Bank, N.A. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does SoFi Bank, N.A. share? Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

 Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you Yes Yes
To Limit Sharing

If you are a consumer or customer of Golden Pacific Bank, a Division of SoFi Bank, N.A., please follow these instructions to limit your sharing:

Visit us online: https://www.goldenpacificbank.com/optout.html or Mail the form below

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice, unless you authorized us to begin sharing immediately. When you are no longer our customer, we may continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.
Questions

Call 800-582-5503 or go to youronlinebanksolution.com
Mail-in form

Initial below if you would like to limit the sharing of your information

Initial: ___________

Do not share my information with affiliates for everyday business purposes and to market to me, and do not share my information with nonaffiliates to market their poroducts or services to me.

Please print clearly.
If you have a joint account, your choice will apply to everyone on the account. Name:
Address:
City, State, Zip:
Date:
Mail To: Golden Pacific Bank, a Division of SoFi Bank, N.A.
Central Operations Dept.
620 N. Walton Ave
Yuba City, CA 95993
Who We Are
Who is providing this notice?

SoFi Bank, N.A. is providing this notice.

Golden Pacific Bank is a division of SoFi Bank, N.A. 
What We Do

How does SoFi Bank, N.A. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does SoFi Bank, N.A. collect my personal information?

We collect your personal information, for example, when you

  • provide account information or give us your contact information
  • provide employment information or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

 

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include companies with a SoFi name, and financial companies such as SoFi Securities, LLC; SoFi Lending Corp.; SoFi Bank, N.A.; and Golden Pacific Bank, a Division of SoFi Bank, N.A.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Non-affiliates we share with include service providers, co-branded partners, financial service companies, data processors, and advertisers.
Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies and other financial companies.
Other Information

California (CA) Residents: We will not share your information with companies outside of SoFi except for our everyday business purposes, for marketing our products and services to you, or with your consent.

Vermont (VT) Residents Only: We will not share your information with companies outside of SoFi except as permitted by law or as authorized by you. We will not disclose credit information about you within the SoFi family of companies except with your consent or as required or permitted by law.

Nevada (NV) Residents: We are providing you this notice pursuant to state law. You may be placed on our Do Not Call List by calling 1-800-582-5503. Or contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 1-702-486-3132; [email protected].